File a Claim
Claim Registration

File Your Insurance Claim

Complete the form below to register your gadget insurance claim. Our team will review your submission and respond within 3–5 business days.

Important: For attachments larger than 1 MB, please email them directly to support@orapolicy.com from your registered email ID.

Claim Registration Form

All fields marked with * are required. Please provide accurate details as per your policy.

Personal Details

Please enter your name exactly as it appears on your policy.

Optional — for urgent contact

Device Details

Select your device type and provide its unique identifier.

You can find this on the device box, invoice, or in device settings.

Claim Details

Select the nature of your claim and describe the incident.

Please be as detailed as possible — this helps us process your claim faster.

Address Details

Where should we coordinate the pickup or repair of your device?

Corporate Bulk Claim (Optional)

Only for corporate clients filing multiple device claims under one policy.

Nature of Claim Smartphones Laptops iPads
Damage
Theft
Malfunctions
Others

Maximum: 10,000 smartphones · 10,000 laptops · 1,000 iPads per claim.

Your data is secure · Claims typically processed within 3–5 business days

Frequently Asked Questions

How do I file a gadget insurance claim with ORA Policy?

Visit the claim registration page at orapolicy.com, fill in your policy details, describe the damage, upload required documents, and submit. Claims are typically processed within 7 working days.

What documents are required to file a claim?

You need your ORA Policy insurance certificate, IMEI/serial number, photos of the damaged device, and a copy of your purchase invoice. For attachments larger than 1 MB, please email them to support@orapolicy.com.

How long does the claim settlement take?

ORA Policy settles claims within 7 working days of document submission. We maintain a 99.8% claim settlement ratio.

Can I track the status of my claim?

Yes, you can track your claim status by contacting our helpline at +91-80-766-74448 or emailing support@orapolicy.com.

What happens after I submit the claim form?

Once submitted, our claims team reviews your information and typically responds within 3–5 business days. If approved, we will coordinate the repair or replacement through our authorised service centre network.